Privacy Policy

1. Information We Collect

When you use IBS Relief, we may collect the following information:

• Account information: your name and email address when you create an account.
• Quiz responses: your answers to our IBS assessment quiz, used to personalize your therapy program.
• Payment information: billing details processed securely through Stripe. We do not store your full credit card number on our servers.
• Usage data: information about how you interact with the app, such as sessions completed and feature usage.

2. How We Use Your Data

• To personalize your therapy program based on your quiz responses and usage patterns.
• To process payments and manage your subscription.
• To send you important service updates and communications.
• To improve IBS Relief through aggregated, anonymized analytics.
• To provide customer support and respond to your requests.

3. Third-Party Services

We use trusted third-party services to operate IBS Relief:

• Stripe for secure payment processing. Stripe's privacy policy governs how your payment data is handled.
• Supabase for secure data storage and authentication. Your data is encrypted at rest and in transit.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will remove your personal data within 30 days, except where we are required to retain it for legal or compliance purposes.

5. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccurate or incomplete data.
• Delete your account and associated personal data.
• Export your data in a portable format.

To exercise any of these rights, please contact us at the email below.

6. Cookies

IBS Relief uses essential cookies to maintain your session and remember your preferences. We may also use analytics cookies to understand how our service is used. You can manage cookie preferences through your browser settings.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website. Your continued use of IBS Relief after such changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@ibsrelief.com.